Flow Customer Care
Enhance client satisfaction with seamless communication and proactive service.
See Customer Care in Action
Join us and make your company a better place.
Grouping
Create teams and categories
Assignment
Automate assigning tickets to teams and users.
Prioritization
Make sure high priority requests are accessible
Tracking
Never miss closing a request.
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Why Choose Flow for Customer Care in Real Estate?
Centralized Inquiries
Capture, categorize, and assign inquiries in one place to ensure every customer gets timely, knowledgeable support.
Automated Routing
Automatically route inquiries to the right team members based on availability and expertise, speeding up resolutions and enhancing efficiency.
Tracking
Log every customer interaction within a single system, providing essential context for customer care teams and enabling a seamless, personalized experience.
Ticket workflow
New Request
Customer inquiries received by the call center are recorded as tickets and categorized
Automated Assignment
Auto assign to an available team member, ensuring it reaches the correct representative within their working hours
Inquiry tracking
Every ticket is monitored through its entire lifecycle, with follow-ups and updates logged to prevent any issue from being overlooked.
Tracking & history
All previous interactions are stored, allowing customer care teams to view history and offer tailored support based on prior inquiries.
Empower Your Customer Support Team.
Join us and make your company a better place.